Step 1 of 3

Create your guest account

Email first, then OTP, then your hotel profile.

8+ characters, 1 uppercase, 1 number, 1 symbol.

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Frequently asked questions

Quick answers before you sign up.

Do I need to verify my email?

Yes — after Step 1 we send a 6-digit code to your email. Enter it on the next screen to activate your account.

What ID do I need for a booking?

A valid government or company ID (JPG, PNG, or PDF, up to 5MB). You'll upload it once, during profile completion, and it's required before your first booking.

How much do I pay to confirm a room?

A 50% downpayment via GCash confirms your reservation. The remaining balance is settled at check-in.

Can I cancel my booking?

Bookings are non-refundable, and cancellations close to arrival are flagged as high-risk. Full details are in our Policies .

Can I sign up with Google instead?

Yes — use "One-click Google sign-up" above. Your email is auto-verified, so you'll skip straight to completing your profile.

Snowdrop Concierge

24/7 · rates, booking, GCash